How Can We Serve You?

Charter is your trusted partner for school uniforms.

Manage Your Account
This user-friendly dashboard can help you view and update your current account information including your address, billing information and schools. You can also change your password or view your recent orders. Click here to login.

Payment Options
Charter welcomes Visa, MasterCard, American Express and Discover. If you wish to pay by cash, please visit our Charter store.

Sales Tax will be charged in accordance with all Federal, State & Local tax laws.

Security
Charter is committed to your safety and monitors and adopts, as appropriate, new technological improvements designed to aid in ensuring the accuracy and security of customer information. When you place an order online, your personal and credit card information are scrambled using SSL (secure socket layer) encryption technology before being sent over the Internet. In addition, we restrict and limit access to customer information only to those individuals who need it to provide you with products and services available from Charter. For more information please read the Charter Privacy Policy.

Shipping and Handling
We process online orders daily so we are able to ship your items as quickly as possible. Orders take an average of 7-10 business days to deliver for in stock items, depending on destination. We charge a flat rate shipping fee of $7.95 per order.

Refund Policy
All merchandise must include the order number, your name, address and daytime phone number in order to be processed properly. Requests must be made within 30 days of receipt of merchandise. Refund request will not be processed without a receipt. Exchanges and returns must be unworn, unwashed, unaltered and must have all original tags attached.